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MicMDThe Virtual Professional Service Platform

Everything you need to virtualize your professional services.

One secure platform for healthcare, senior living, pharmacy, insurance and legal teams to serve clients by video, voice and message — launched under your own brand.

Get a free consultation Explore the platform
A clinician in a bright office holds a video consultation with a patient on a laptop
Follow-up consultation
Video · 12:48
Encrypted
Dr. Daniel HartHost
Speaking
Nia ThompsonPatient · joined from iPhone
HD
Margaret HaleCare coordinator
Audio
End
350Kdaily active users
48Kprofessional service providers
1Mcall minutes every day
99.99%annual availability

Platform

One platform for every way you meet your clients.

Pick the modules you need. Our modular design lets us assemble, brand and ship a complete service app far faster — and at far lower cost — than building from scratch.

  • Video and voice consultations

    One-to-one and group sessions with screen sharing, on our own engine for low latency and steady quality on weak networks.

  • Push-to-talk

    Hands-free voice for teams on the move. Messages play automatically, so nobody has to unlock a phone.

  • Secure messaging

    Text, voice notes, images and files in one encrypted thread per client.

  • Documents and e-signature

    Upload, share and permission documents. Sign consents and agreements electronically.

  • Scheduling and payments

    Booking, task reminders and mainstream payment methods, built in.

  • Super Admin analytics

    Manage users, providers and departments, and see how every part of your service performs.

In production

Built in Houston. Running around the clock.

The same infrastructure that carries a million call minutes a day is ready for your service on day one.

8.5Mmessages delivered every day
7×24technical support
18custom platforms built
60+custom functions delivered

Industries

Built for professionals who serve people.

The same platform adapts to very different services. Choose an industry to see how it fits.

Your practice, one call away.

Clinics and medical groups see more patients, cut wait times and keep care moving between visits.

  • Online consultations, one-to-one or in groups
  • Progress notes and medical history uploads
  • Remote patient monitoring between visits
A physician consults a patient by video call from his office
Today’s virtual visits
3 of 8
EP
Elena ParkAnnual review · 10:30
In call
TB
Thomas BrooksLab follow-up · 11:00
Waiting
SK
Sara KimNew patient · 11:30
Booked

For developers

Real-time audio and video, as an SDK.

Already have an app? Embed MicMD’s communication engine instead of building your own. Flexible SDK APIs bring chat, audio and video into your product, and single sign-on lets users move between your applications with one set of credentials.

  1. Request access

    Your server identifies your application to MicMD.

    app_id

  2. Receive a token

    MicMD returns a secure, short-lived session token.

    token

  3. Go live

    Your app joins chat, voice or video through the SDK — in your own interface.

    SDK
Low latencyBuilt for natural, real-time conversation.
Weak-network adaptationQuality holds when bandwidth drops.
Audio pre-processingClear voice in noisy rooms.
Single sign-onOne login across all your apps.

Works across 20+ platforms and frameworks

  • iOS
  • Android
  • Web
  • Windows
  • macOS
  • Mini programs
  • Electron
  • React Native
  • Flutter
  • Unity
  • Cocos2d
  • uni-app

Security and deployment

Private by design. Deployed your way.

Standardized processes, stable technology and multiple layers of encryption keep sensitive conversations and records protected — wherever you choose to run them.

  • Encrypted in transit

    Multiple data-transmission encryption mechanisms protect calls, messages and files as they move.

  • Built to meet HIPAA requirements

    Products are delivered to comply with the regulations of your industry, including HIPAA for protected health information.

  • Permissions and single sign-on

    Role-based access to records and documents, with one secure login across every application you run.

Deployment options

Public cloudFastest to launch, scales on demand.
Private cloudDedicated, isolated infrastructure.
On-premiseRuns inside your own network, online or offline.

How we work

Technology, plus the service to run it.

Our team brings experience from healthcare, elder care, business consulting, project management and internet operations — so we help you shape the service, not just write the software.

  1. 01 · DISCOVER

    Understand the business

    Market research, business analysis and requirement discovery with your team.

  2. 02 · CONFIGURE

    Assemble your platform

    We combine proven modules and design the features and interface around your brand.

  3. 03 · LAUNCH

    Go live everywhere

    Ship to iOS, Android and the web, integrated with the systems you already use.

  4. 04 · OPERATE

    Grow with support

    Operation guidance, Super Admin analytics and 7×24 technical support.

Company

MicMD was founded in Houston in late 2017 to bring telehealth to clinics. Today the same technology lets organizations in healthcare, senior living, pharmacy, insurance and legal services take their expertise online.

Company
MicMD Telehealth, Inc.
Founded
2017
Headquarters
Houston, Texas
Focus
Virtual professional services

Bring your services online — under your own name.

Tell us what you’d like to build. We’ll come back with a plan and a free quote.

Email our team

admin@micmd.com · Houston, Texas